Meta catalog items that are not approved cannot be used reliably in product ads. Open the item-level issue first; the problem may be product data, image, availability, price, destination URL, or a policy requirement.

01

Check the exact status first

In Commerce Manager, open the catalog and filter items by issue or rejected status. Inspect one affected item rather than editing the whole feed blindly.

02

Fix it in Meta Commerce Manager

Follow these steps in order. If a setting is locked, stop and check the account role or asset ownership before rebuilding the campaign.

  • Open the rejected item's issue detail.
  • Check title, description, image, price, availability, and product URL for accuracy.
  • Correct the source feed, commerce platform, or manual item record that supplies the data.
  • Request an item review when the catalog provides that option after fixing the issue.
  • Refresh the feed and wait for the item status to update.
03

Verify before changing the campaign again

Use a fresh status check after saving. Avoid raising the budget, changing the audience, and replacing the creative until the original issue has cleared.

  • Confirm the item is approved before adding it to a set.
  • Check that the product URL opens to the same item.
  • Recheck the feed on the next scheduled refresh.

THE TAKEAWAY

Fix the stated error first, then change only one campaign variable at a time so you can see what actually resolved it.